Recruiting the right floor staff is crucial for any restaurant's success, as they are the face of the business and responsible for delivering excellent customer service. However, finding and hiring the right people can be a challenging task, especially in a competitive industry like hospitality. In this blog post, we’ll share our top tips for recruiting the perfect floor staff for your restaurant.
Create an attractive job description
Your job description should clearly outline the role’s responsibilities, skills required, and any other relevant information. Make sure to include the qualities you’re looking for in a candidate, such as communication skills, attention to detail, and a positive attitude.
Post the job in the right places
Post your job ad on relevant job boards and social media platforms to reach a wider audience. Consider reaching out to local hospitality schools and colleges to advertise your vacancy to students and recent graduates.
Conduct thorough interviews
Conducting thorough interviews is essential to assess a candidate’s skills, experience, and personality. Ask open-ended questions to gain a better understanding of their customer service skills and how they handle difficult situations.
Make sure to check the candidate’s references to verify their employment history, skills and linguistic abilities.
Offer a competitive salary and benefits package
Offering a competitive salary and benefits package can help you attract and retain the best candidates. Consider offering perks like free meals, flexible schedules, and opportunities for career advancement.
By following these tips, you can find and hire the right floor staff for your restaurant, ensuring that your customers receive top-notch service every time they visit.