FAQ

We integrate with a wide array of POS systems:

• Revel
• Lightspeed
• Square
• NCR
• Oracle / Micros
• Shiji Infrasys
• Raptor
• And 150+ more, please contact us to find out if your POS system is integrated with Waitrr.

We benefit all restaurants no matter the concept. Feel free to reach out to us through email at hello@waitrr.com or by filling out this quick questionnaire to learn more about our offer.

Feel free to check our prices on our pricing page.

It will definitely go up! Many restaurants report 20% increase.

Yes! Waitrr saves 15 minutes per order on average during dine-in services. Saved time per table means more customers can come in and dine at your outlet.

It depends on how big your outlet/team is, but most of our restaurant partners report savings of up to five.

No need to download the app. People can simply scan the QR Code in your outlet and the e-menu will appear. The QR Code may be scanned with a smartphone camera.

Absolutely! Customers get to view everything your establishment offers, including drinks and food. All menu items are classified in categories and they can smoothly jump from one category to another.

Yes, it is possible. We can set it up to be available for dine-in only, takeaway only, or both according to your preference.

This is also possible. We can set your menu up accordingly (ie Dinner should only be available from 6pm-9pm; Set meals are only available on weekdays, etc.).

The QR Code that your outlet receives will display both your food and beverage offerings. The products will be arranged into groups/categories such as "starters.," "main courses," and "red wine." People will be able to easily differentiate between food and beverages.

The orders will appear according to where you assign them (ie: if you assign Beer to the bar, it will appear on the bar).

Yes, we have. Either through stamps (ie for every $10 spent, they will receive one stamp, and when customers collect 5 stamps they will receive a discount code that they can use for their next visit) or Waitrr Reward (ie for every order successfully made, customers will receive points and those points correspond to a certain item that they can order for free on their future orders).

Cash payments are not available, however, your guest can enter their credit card in our ordering system to easily order from their favorite venues. Payments are 100% secured on our website.

The funds will be deducted from the guest's card/account (e.g. Apple Pay, Google Pay, VISA, Mastercard, etc.) and then transferred to our payment gateway. They will deduct the credit card fees & Waitrr's fees, then transfer the remainder to your bank account.

In summary, Waitrr only receives our fee, not the full amount. The funds are securely managed by our payment gateway partners.

Feel free to drop us a message by filling out this questionnaire or via email at hello@waitrr.com and we will be glad to assist you.