Waitrr

Restaurant Technology & Dining Solutions.

WE let your guests order and pay in under 20 seconds, while YOU can focus on creating an amazing experience.

Waitrr ordering app showing a restaurant menu

QR Code Ordering and Payment Platform

Ordering has never been so easy.

Waitrr lets your guests order & pay in under 20 seconds.

We are the solution for your labor shortage problem.

Thanks to our QR ordering & payments system, your staff spends more time providing your customers with amazing service!

Some of our clients

500+ venues chose to use our services to ease their ordering process. Why not yours?

  • Atlas Coffeehouse
  • Seng House
  • Wild Honey
  • PAUL

Waitrr vs. Traditional Waiter Service

Why should you adopt Waitrr's QR ordering & payments solution for your cafe?

  • Guests Order Themselves

    Waitrr
    Traditional Waiter
  • Immediate Payment

    Waitrr
    Traditional Waiter
  • Instant Menu Access

    Waitrr
    Traditional Waiter
  • Enhanced Visuals

    Waitrr
    Traditional Waiter
  • Integrated Loyalty and Rewards

    Waitrr
    Traditional Waiter
  • Data-Driven Marketing

    Waitrr
    Traditional Waiter

Benefits Explained

Guests Order Themselves
Hiring and training waiters is tough! Provide better service with fewer staff members.
Immediate Payment
Guests no longer take up room in your cafe waiting to pay the bill. With Waitrr you'll increase your table-turns and revenue.
Instant Menu Access
Guests will never have to wait to view the menu.
Enhanced Visuals
There's a limit to how many photos you can add to a traditional menu without it being cluttered. Not so with Waitrr — and updating images is a breeze!
Integrated Loyalty and Rewards
Gone are the days of loyalty stamps on a card that guests often forget. Guests automatically earn rewards with Waitrr's integrated loyalty & rewards programs.
Data-Driven Marketing
Facilitates targeted promotions through collected customer data.

Serving all types of F&B concepts

Whatever your dining concept is, Waitrr has the suitable package for you.

  • Takeaway / Self-pickup

    Customers can save time by ordering in advance and skip the queue by directly collecting the order. This helps reduce drop-off rates as they get their order without waiting to order and collect.

  • Dine-in with table service

    Ordering with Waitrr saves your staff time so they can focus on preparing the orders and providing excellent customer service, with more time to pay attention to customers' needs.

  • Dine-in with collection at counter

    Customers can directly collect their order and start eating in your outlet. They spend less time ordering and more time eating, enjoying your meals and beverages.

  • Delivery

    Reach customers who don't have time to come to your outlet. Receive orders via Waitrr's platform, and use your spare capacity to arrange delivery and avoid paying commissions to the major delivery players.

  • Live feedback feature

    This feature helps you satisfy your customers by learning and adapting to their requests and suggestions. If something needs betterment, you can improve quickly and provide fast correction.

  • White-label web-app

    We provide the option to build a customized design of the Web App with your own look & feel. Your customers search the name of your restaurant and order their items on your personalized platform through the Waitrr Web App.

  • Built-in Loyalty program

    Increase customer loyalty by offering rewards to customers ordering at your outlet. Customers earn Loyalty Stamps which can be redeemed for discounts off future orders at the restaurant.

Waitrr integrates with

  • Lightspeed
  • Integration partner
  • Integration partner
  • Integration partner

Our process

  1. 1

    Choose a service

    Explore what we can offer and choose the type of service which meets your objectives.

  2. 2

    Submit your menu

    Waitrr team uploads your menu and subsequent menu changes for you.

  3. 3

    Go live in as little as 48 hours

    Get access to all available features and start attracting clients straight away.

Benefits of choosing Waitrr

  • Increase staff efficiency

    Less time spent taking orders and settling payments means your staff can spend their time providing your customers with amazing service!

  • Higher table turnover

    Our technology reduces waiting times for your customers, increasing table turns by 20% — which means more sales for you!

  • Customer loyalty

    We offer a loyalty program that seamlessly rewards loyal customers with incentives to return, or incites them to purchase more with upselling suggestions.

  • Increase revenue

    Customers spend 30% more on mobile. Increase your revenue by allowing your customers to easily order and pay on their mobile phones.

  • Reduce drop-off rates

    Let your customers skip the queue by allowing them to order from anywhere for pick up at their desired time. Help them save time!

  • Quick setup

    Keen on signing up with Waitrr? Provide us with the materials we need, and Waitrr can go live at your restaurant in as fast as one day!

Testimonials

We have seen a significant improvement in our restaurant efficiency and customer experience since we started using Waitrr's QR ordering and payment system. It has helped us overcome staffing challenges and increased table turns, while maintaining the quality of service we are known for. Waitrr has been a game-changer for us and we highly recommend it to other restaurants looking to enhance their operations.
Atlas Coffeehouse

Shirlynn Eng

Co-founder, Atlas Coffeehouse

Read case study
PAUL Singapore has been using Waitrr's contactless QR ordering and payments technology since June 2018. With Waitrr, we have increased table turns and improved customer satisfaction, while raising productivity for our busier outlets by more than 15%.
PAUL

David Yang

CEO, PAUL Bakery, Singapore

Read case study

Featured in

  • Google
  • CNN
  • The Straits Times
  • Press
  • Press
  • Press

Ready to transform your dining experience?

Request a demo and one of our team members will get back to you within 24 hours.

Request Demo