Restaurant Technology & Dining Solutions.

WE let your guests order and pay in under 20 seconds,While YOU can focus on creating an amazing experience.

QR Code Ordering and Payment Platform

Ordering has never been so easy. Waitrr lets your guests order & pay in under 20 seconds


See how Waitrr benefits food & beverage establishments like yours:

1.⁠ ⁠Cafe/Bakery2.⁠ ⁠⁠Pizzeria3.⁠ ⁠⁠Casual Dining

We are the solution for your labor shortage problem.
Thanks to our QR ordering & payments system, your staff spends more time providing your customers with amazing service!

A photo of our digital interface/menu for mobile ordering.

Some of our clients

500+ venues chose to use our services to ease their ordering process. Why not yours?

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Waitrr vs. Traditional Waiter Service

Why should you adopt Waitrr's QR ordering & payments solution for your cafe

  • Waitrr

    Guests Order Themselves

    Immediate Payment

    Instant Menu Access

    Enhanced Visuals

    Integrated Loyalty and Rewards

    Data-Driven Marketing

    Automated Up-Selling and Cross-Selling

  • Traditional Waiter

    Guests Order Themselves

    X

    Immediate Payment

    X

    Instant Menu Access

    Enhanced Visuals

    Integrated Loyalty and Rewards

    X

    Data-Driven Marketing

    X

    Automated Up-Selling and Cross-Selling

    X

  • Benefits Explained

    Guests Order Themselves

    Hiring and training waiters is tough!Provide better service with fewer staff members.

    Immediate Payment

    Guests no longer take up room in your cafe waiting to pay the bill. With Waitrr you'll increase your table-turns and revenue.

    Instant Menu Access

    Guests will never have to wait to view the menu

    Enhanced Visuals

    There's a limit to how many photos you can add to a traditional menu without it being cluttered. Not so with Waitrr.
    Also - updating images is a breeze!

    Integrated Loyalty and Rewards

    Gone are the days of loyalty stamps on a card, that guests often forget.
    Guests automatically earn rewards with Waitrr's integrated loyalty & rewards programs.

    Data-Driven Marketing

    Facilitates targeted promotions through collected customer data.

    Automated Up-Selling and Cross-Selling

    Smart suggestions increase spending per order by over 20%

Waitrr

Traditional Waiter

Benefits Explained

  • Guests Order Themselves

    X

    Hiring and training waiters is tough!Provide better service with fewer staff members.

  • Immediate Payment

    X

    Guests no longer take up room in your cafe waiting to pay the bill. With Waitrr you'll increase your table-turns and revenue.

  • Instant Menu Access

    Guests will never have to wait to view the menu

  • Enhanced Visuals

    There's a limit to how many photos you can add to a traditional menu without it being cluttered. Not so with Waitrr.
    Also - updating images is a breeze!

  • Integrated Loyalty and Rewards

    X

    Gone are the days of loyalty stamps on a card, that guests often forget.
    Guests automatically earn rewards with Waitrr's integrated loyalty & rewards programs.

  • Data-Driven Marketing

    X

    Facilitates targeted promotions through collected customer data.

  • Automated Up-Selling and Cross-Selling

    X

    Smart suggestions increase spending per order by over 20%

Serving all types of F&B concepts

Whatever your dining concept is, Waitrr has the suitable package for you.

Takeaway / Self-pickup

Customers can save time by ordering in advance and skip the queue by directly collecting the order. This will help reduce drop-off rates as they directly get their order and do not need to wait to order and to collect.

Dine-in with table service

Ordering with Waitrr will save your staff time so that they can focus on preparing the orders and providing excellent customer service. The staff will have more time to pay attention to the customers’ needs.

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Dine-in with collection
at counter

The customers can directly collect their order and start eating in your outlet. They spend less time ordering and more time eating, enjoying your meals and beverages. 

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Delivery

This solution will help you reach the customers who don’t have time to come to your outlet. Receive your orders via Waitrr’s platform, and use your spare capacity to arrange delivery and avoid paying commissions to the major delivery players.

Features

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Live feedback feature

This feature will help you satisfy your customers by learning and adapting to their requests and suggestions. If something needs betterment, you can improve quickly and provide fast correction. 

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White-label web-app

We provide the option to build a customized design of the Web App with your own look & feel. Your customers search the name of your restaurant and order their items in your personalized platform thorugh the Waitrr Web App.

A photo showing the food, and our app next to it.

Built-in Loyalty program

Increase customer loyalty by offering rewards to customers ordering at your outlet. Customers earn Loyalty Stamps which can be redeemed for discounts off future orders at the restaurant. 

Waitrr integrates with

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Our process

1

Choose a service

Explore what we can offer and choose the type of service which meets your objectives.

2

Submit your menu

Waitrr team uploads your menu and subsequent menu changes for you.

3

Go live in as little as 48 hours

Get access to all available features and start attracting clients straight away.

Benefits of choosing Waitrr

•SET11-v2

Raise awareness & drive interest

Thanks to our marketing tools and loyalty programs we will help you to capture new clients and make sure to maintain their interest.

Increase staff efficiency

Receive orders directly from your customers, and streamline your workflow! Let your staff focus on efficiently preparing and serving orders!

Higher table turnover

Our technology reduces waiting times for your customers, increasing table turns in a 20% which means more sales for you!

Customer loyalty

We offer a loyalty program that seamlessly rewards loyal customers with incentives to return or incites them to purchase more with upselling suggestions.

sales and marketing

Increase revenue

Customers spend 30% more on mobile. Increase your revenue by allowing your customers to easily order and pay on their mobile phones.

Improve customer service

Less time spent taking orders and settling payments means your staff can spend their time providing your customers with amazing service!

Reduce drop-off rates

Let your customers skip the queue by allowing them to order from anywhere for pick up at their desired time. Help them save time!

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Regular updates

Waitrr is constantly working hard to bring improvements and new features to make your lives easier and more efficient — at no extra cost!

Quick setup

Keen on signing up with Waitrr? Provide us with the materials we need, and Waitrr can go live at your restaurant in as fast as one day!

Our partners

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Testimonials

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“The Paddock has been well received by the members and I think the technology has played a strong role. The Waitrr team is easily one of the most responsive tech teams I have worked with in my 30-year restaurant career!"

Rajeev Panjwani

CEO of Coriander Leaf & exclusive F&B operator at The Polo Club 
Click to read case study

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"We have seen a significant improvement in our restaurant efficiency and customer experience since we started using Waitrr's QR ordering and payment system. It has helped us overcome staffing challenged and increased table turns, while maintaining the quality of service we are known for. Waitrr has been a game-changer for us and we highly recommend it to other restaurants looking to enhance for operations"

Shirlynn Eng

Co-founder Atlas Coffeehouse
Click to read case study

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“PAUL Singapore has been using Waitrr’s contactless QR ordering and payments technology since June 2018. With Waitrr, we have increased table turns and improved customer satisfaction, while raising productivity for our busier outlets by more than 15%."

David Yang

COO PAUL Bakery, Singapore
Click to read case study

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"Waitrr has been a game-changer for our business at Gusta Pizza. Their contactless QR ordering and payment technology have significantly improved our operational efficiency and customer experience. With Waitrr, we’ve increased table turns, reduced wait times, and enhanced overall satisfaction. It’s a valuable partnership that has helped us navigate staffing challenges and thrive in the competitive restaurant industry."

Rachel Lai

Director Gusta Sourdough Pizza Co
Click to read case study

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Since we've brought Waitrr on board, we have been able to reduce manpower by 12.5%. Unlike other platforms, orders go straight to our POS, which helps to streamline our operations, addresses the tightening labour market conditions.


Dominic Tan

Director Ajumma’s

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"Waitrr and Barbary Coast have blended harmoniously, like a fine cocktail, to elevate the guest experience across our diverse outlets - Deadfall, DF Coffee Bar, and Revival x Pickles Paninis. The seamless integration of cutting-edge technology has redefined our operations and customer service. Collaborating with Waitrr's team has been a refreshing delight, and their unwavering responsiveness and support have left an indelible mark on our success.”

Michael D. Callahan

Owner Barbary Coast
Click to read case study

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