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Ordering has never been so easy. Waitrr let your guests order & pay in under 20 seconds
About Waitrr
Waitrr is a mobile ordering and payments platform that creates a seamless dining experience for guests and restaurant partners.
We are the solution for your labor shortage problem. Thanks to our contactless ordering system, your staff spends more time providing your customers with amazing service!
Some of our clients
+500 venues chose to use our services to ease their ordering process. Why not yours?
Serving all types of F&B concepts
Whatever your dining concept is, Waitrr has the suitable package for you.
Takeaway / Self-pickup
Customers can save time by ordering in advance and skip the queue by directly collecting the order. This will help reduce drop-off rates as they directly get their order and do not need to wait to order and to collect.
Dine-in with table service
Ordering with Waitrr will save time to your staff so that they can focus on preparing the orders and providing the customers an excellent service. The staff will have more time to pay attention to the customers’ needs.
Dine-in with collection
at counter
The customers can directly collect their order and start eating in your outlet. They spend less time ordering and more time eating, enjoying your meals and beverages.
Delivery
This solution will help you reach the customers who don’t have time to come to your outlet. Receive your orders via Waitrr’s platform, and use your spare capacity to arrange delivery and avoid paying commissions to the major delivery players.
Features
Live feedback feature
This feature will help you satisfy your customers by learning and adapting to their requests and suggestions. If something needs betterment, you can improve quickly and provide fast correction.
White-label web-app
We provide the option to build a customized design of the Web App with your own look & feel. Your customers search the name of your restaurant and order their items in your personalized platform thorugh the Waitrr Web App.
Built-in Loyalty program
Increase customer loyalty by offering rewards to customers ordering at your outlet. Loyalty stamps enable them to redeem for discounts at selected restaurants. They also receive 10 points every 1$ spent. Points can be redeemed for credit which can then go to the next purchase at any restaurant.
Waitrr integrates with
Our process
Choose a service
Explore what we can offer and choose the type of service which meets your objectives.
Submit your menu
Waitrr team uploads your menu and subsequent menu changes for you.
Go live in as little as 48 hours
Get access to all available features and start attracting clients straight away.
Benefits of choosing Waitrr
Raise awareness & drive interest
Thanks to our marketing tools and loyalty programs we will help you to capture new clients and make sure to maintain their interest.
Increase staff efficiency
Receive orders directly from your customers, and streamline your workflow! Let your staff focus on efficiently preparing and serving orders!
Higher table turnover
Our technology reduces waiting times for your customers, increasing table turns in a 20% which means more sales for you!
Customer loyalty
We offer a loyalty program that seamlessly rewards loyal customers with incentives to return or incites them to purchase more with upselling suggestions.
Increase revenue
Customers spend 30% more on mobile. Increase your revenue by allowing your customers to easily order and pay on their mobile phones.
Improve customer service
Less time spent taking orders and settling payments means your staff can spend their time providing your customers with amazing service!
Reduce drop-off rates
Let your customers skip the queue by allowing them to order from anywhere for pick up at their desired time. Help them save time!
Regular updates
Waitrr is constantly working hard to bring improvements and new features to make your lives easier and more efficient — at no extra cost!
Quick setup
Keen on signing up with Waitrr? Provide us with the materials we need, and Waitrr can go live at your restaurant in as fast as one day!
Our partners
Testimonials
Since we've brought Waitrr on board, we have been able to reduce manpower by 12.5%. Unlike other platforms, orders go straight to our POS, which helps to streamline our operations, addresses the tightening labour market conditions.
Dominic Tan
Director Ajumma’s
"With Waitrr's technology we have improved our customer satisfaction by offering our guests an innovative way to receive table service without having to increase manpower. The Waitrr team created a white-label web-app that faithfully captures our brand and integrates seamlessly into our website".
Guillaume Pichoir
CEO Da Paolo Gastronomia
"With Waitrr, people in a rush can still have a pleasant experience at your shop instead of giving up queuing altogether. Your cashiers can only do that much in terms of taking orders. They have to balance speed and customer service, which usually isn't easy especially if you have a large crowd at a fast pace.”
Jake Pang
Managing Director Wafuken
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One of our team members will get back to you within 24 hours.